Welcome to Sahar’s Beaded Creations, the home of handcrafted beaded jewelry with a mysterious ethnic flair. We ship worldwide. If you live in the United States, including Alaska and Hawaii, and you spend $100 or more, shipping is on us. We want you to be satisfied with your purchase. If you are not satisfied with your purchase, please return it within fifteen (15) days of purchase, but you must call or email first. Usually, you will get a store credit unless it is our fault, and your item is defective. In that case, you will get a refund or replacement. The refund or store credit will be for the price of the item only, and not the shipping and handling charges. You are responsible for shipping the item back to us. If you have any questions or concerns, please call (402) 742-4361, or email Sahar@inebraska.com. Thank you for shopping at Sahar's Beaded Creations.